Start free. Only pay when you're ready. No long contracts, no hidden fees — just clear results for your beauty business.
Every GlowRate client starts with the free audit. From there, choose the level of support that fits where you are right now — and upgrade whenever you're ready.
Click any tier below to see the full, detailed breakdown of every action taken, who does it, and how much of your time it requires.
The free audit is your starting point. Once you fill in the intake form, GlowRate manually reviews your Google presence and delivers a personalised voice note and PDF report. This is where most clients first realise what's been costing them bookings.
We search your business in incognito mode and check: listing status, star rating, total review count, last review date, whether reviews are responded to, profile completeness, photo count, and whether you appear in local search results.
GlowRate action · ~10 minsWe find your top 3 local competitors on Google Maps, record their ratings and review counts, and compare them to yours. This tells you exactly what gap you're bridging.
GlowRate action · ~5 minsA 60–90 second personal voice note addressing your specific findings is sent via Instagram DM or WhatsApp. This is the most valuable part — it feels personal because it is.
GlowRate action · ~5 minsA branded PDF covering all 8 findings with Red / Amber / Green ratings and a prioritised action plan. Generated using your specific data and delivered to your inbox or WhatsApp within 24 hours.
Done for you · delivered once3 minutes on your phone. Business name, location, whether you have a Google profile, and your biggest challenge. That's it.
Open the voice note and PDF. Nothing else required. The audit is completely free with no obligation to purchase anything.
For beauty professionals who have no Google presence or an unclaimed listing. We build everything from scratch, optimise every field for local search, and get you a working review link — all done for you as a one-off service. Can be combined with any monthly plan.
We create your listing from scratch, or walk you through claiming an existing unclaimed listing. We handle the setup so every field is correct from day one.
One-off setupA keyword-rich, 750-character description written specifically for your business, your services, and your location. Optimised to help Google understand what you offer and where.
Done for you · one-offWe choose the most specific and search-relevant category for your business (e.g. "Eyelash Salon" not just "Beauty Salon") and list every service you offer with descriptions and prices.
Done for you · one-offAll your business information entered accurately, including your booking system link so Google shows a "Book" button directly in search results.
Done for you · one-offYour unique Google review link, shortened and ready to share. We deliver it ready to paste into messages, your Instagram bio, WhatsApp, and booking confirmations.
Done for you · one-offWe tell you exactly which photos to take, how to name them, and how to add them. You take the photos — we tell you precisely what to do with them.
Guidance providedGoogle requires you to verify ownership — usually by recording a short video of your business space on your phone. We guide you through this step by step. Takes about 10 minutes.
Using our provided checklist. Your phone camera is more than good enough. We advise on natural light, angles, and which shots to prioritise.
The Growth Plan is designed to run with as little input from you as possible. Once set up, the system sends review requests, follows up with clients, monitors for new reviews, drafts professional replies, and reports your progress — all automatically. Your job is simply to add your client's name and number after each appointment (30 seconds), and approve any review replies with one tap when they arrive.
30–40 minutes after each appointment, your client automatically receives a warm, personalised text message asking them to leave a Google review. The message includes their name and the treatment they had.
Fully automatedIf no review is received, a single gentle follow-up is sent automatically the next day. It never sends more than once. Doubles review conversion rate without you doing anything.
Fully automatedThe moment a new Google review lands on your profile, you receive an instant notification via SMS. You're always the first to know — before the client's friends, before anyone else.
Fully automatedA warm, on-brand response is prepared for every new review — positive or negative — and delivered to your client dashboard ready to approve with one tap. You never face a blank page.
Done for you · one tap to approveEvery Monday morning, a report lands in your inbox showing: new reviews received, star rating change, ranking position, and number of review requests sent. Clear proof the system is working.
Fully automated · sent every MondayTakes 30 seconds. Either in your GlowRate client dashboard, a Google Form on your phone's home screen, or automatically via your booking system if you use Fresha, Timely, or Square. Once added, everything else happens without you.
When a new review arrives, you receive an alert. Open your dashboard, read the draft reply, edit if you wish, and tap Approve. The reply posts to Google instantly. Takes 30 seconds.
The system connects directly to your booking software. You don't even need to add clients manually — the moment an appointment is marked complete, the review request fires automatically. Zero input required from you.
Built for salons, clinics, and multi-therapist businesses where more than one person is serving clients. Everything in the Growth Plan runs for your whole team, with additional reporting to show which staff are driving reviews, how you compare to local competitors, and a monthly social proof graphic to share on Instagram.
The system tracks which team member served each client and which staff member generated each review. Your monthly report shows a per-staff breakdown — useful for team performance conversations and recognising standout team members.
Fully automatedEvery month, your top 3 local competitors are checked — their current rating, total reviews, and how many new reviews they received that month. You see exactly how your business compares and whether you're closing the gap.
Done for you · monthlyBefore a client can leave a Google review, they tap a star rating. If they give 1–3 stars, they are automatically redirected to a private feedback form — their complaint reaches you, not Google. This protects your public rating while still capturing valuable feedback.
Fully automatedYour best review of the month is turned into a professionally designed Instagram graphic in GlowRate brand styling — or your own salon colours if preferred. Ready to post, no design work needed.
Done for you · monthlyEvery three months, a 30-minute call to review your Google performance, discuss what's working, plan the next quarter, and make any adjustments to your review strategy. Keeps everything on track as your business grows.
One call per quarterSame as the Growth Plan — 30 seconds per appointment, or zero if your booking system connects. For salons using Fresha, Timely, or similar, this step is fully automated.
One tap per new review. 30 seconds. Everything else is already done.
30 minutes every 3 months. That's 2 hours per year of your time for a fully managed Google reputation service.
| Feature | Free Audit | £49.99 Setup | £149 Growth | £249 Salon |
|---|---|---|---|---|
| Google profile audit & PDF report | ✓ | ✓ | ✓ | ✓ |
| Google Business Profile set up & optimised | — | ✓ | ✓ (if needed) | ✓ (if needed) |
| Direct review link created | — | ✓ | ✓ | ✓ |
| Automated review request messages | — | — | ✓ Monthly | ✓ Monthly |
| Automated 24-hour follow-up | — | — | ✓ | ✓ |
| New review instant alerts | — | — | ✓ | ✓ |
| Done-for-you review reply drafts | — | — | ✓ | ✓ |
| Monthly performance report | — | — | ✓ | ✓ |
| Client dashboard access | — | — | ✓ | ✓ |
| Negative review interception | — | — | — | ✓ |
| Multi-staff attribution | — | — | — | ✓ |
| Competitor benchmarking report | — | — | — | ✓ |
| Monthly social proof Instagram graphic | — | — | — | ✓ |
| Quarterly strategy call | — | — | — | ✓ |
Start with the free audit. It takes 3 minutes and shows you exactly where you stand. Once you've seen your report, the right plan will be obvious — and there's no pressure to choose anything. DM "GLOW" on Instagram to get started.